Menlo Park Hotel Galway City - Customer Reviews
The following reviews have been submitted by past guests and reflect their genuine feedback. From time to time, we may fall short in our pursuit of 100% guest satisfaction, but we hope that our pro-active approach in dealing with customer feedback demonstrates our continuing drive to improve our guest experience.
22.07.2010
Michael, Harpswell
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Thank you for all your help and kindness during our stay.
Dear Michael, Thank you very much for taking the time to let us know your comments. I am very happy to hear you were looked after during your stay, and we hope to see you if you are ever visiting Galway again. Kind regards, Laura-Anne Murphy Groups & Events Manager
19.07.2010
phillip, co dublin
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
excellent value and a first class service
Dear Phillip, Thank you very much for taking the time to fill out our comment questionaire. I am delighted to see you felt you had first class service at great value, and I will be sure to pass on your kind comments. If you are ever heading West again, we would really look forward to accommodating you. Kind regards, Laura-Anne Murphy Groups & Events Manager
04.06.2010
Gary, Bury St. Edmunds
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
25.05.2010
mary, CoCork
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
we enjoyed our stay with you all and as on previous occassions we loved our stay in galway with you. we got great value for money with an excellent service. keep up the good work and we will return. we unfortunatley only had the one night. maybe next time we may can afford a few extra days. thanks again to you all.
Dear Mary, Thank you very much for choosing to stay with us once again on your return trip to Galway. We really appreciate your very kind comments and I will be sure to pass them on to the rest of the staff. We look forward to seeing you again hopefully in the near future. Kind regards, Laura-Anne Murphy Groups & Events Manager
14.05.2010
Rauno, Raisio
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We really did enjoy our four-night stay at your hotel. Especially the "breakfast team" was superb! Room was very neat.